Last updated: February 26, 2018
Information We Collect About You
A Note About Children
We do not intentionally gather Personal Data about visitors who are under the age of 13.
Types of Data We Collect
Personal Data You Provide to Us
We collect Personal Data from you, such as first and last name, phone number, zip code, email, professional title, company name, and password, when you purchase Services or register to receive information. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you purchase Services on our website. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via email (e.g., regarding a question you may have about our Services before purchase), we will collect your name and email address, as well as any other content included in the email, in order to send you a reply, and any information that you submit to us. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via email regarding support for the Services).
Personal Data Collected via Technology
- gather information about the date and time of your visit and about the solutions and information for which you searched or which you may have viewed;
- analyze trends;
- administer the website;
- gather information about users’ movements around the website; and
- gather demographic information about our user base as a whole.
Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our website or access your account on our network.
Cookies We Use
Most web pages contain elements from multiple web domains so when you visit www.corlina.com, your browser may receive cookies from several sources. This includes third parties that we have hired to provide services on our behalf, such as site analytics or content hosting. By continuing to visit our site, you are agreeing to use of the cookies and similar technologies for the purposes we describe in this policy.
Managing and Deleting Cookies
Cookies can be monitored and deleted from your browser. Since browsers create and store cookies, they are also the most direct way to access, manage, and delete cookies.
Please keep in mind that if you disable all cookies, certain portions of our website may not work properly since certain necessary cookies and functionality cookies will be disabled.
Tools offered by third parties can help you see and manage the types of cookies and trackers that you encounter. More information about cookies and cookie management can be found on www.allaboutcookies.org and www.aboutcookies.org.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, a third party may collect Personal Data or Anonymous Data from you.
Use of Your Personal Data
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Corlina uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Services, and related services; improve the quality of experience when you interact with our website, Services, and related services; send you a welcome email to verify ownership of the email address provided when your account was created; send you administrative email notifications, such as security or support and maintenance advisories; respond to your inquiries related to requests for information; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Services and related services and for other marketing purposes of Corlina should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
Disclosure of Your Personal Data
We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
Regardless of any choices you make regarding your Personal Data (as described below), Corlina may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Corlina; or (b) protect or defend the rights or property of Corlina or users of the Services or related services.
If Corlina is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal Data as described in this policy.
Your Choices Regarding Your Personal Data
You may change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an email to us at the email address set forth below. You may request deletion of your account information by us by sending an email to email@example.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). We will respond to access to Personal Data within 30 days. When we delete account information, it will be deleted from the active database, but may remain in our archives. We will otherwise retain your information for as long as your account is active or as needed to provide you services as well as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Social Media Features and Widgets
Types of Application Data We Collect
Corlina collects Application Data when our Services are deployed in your environment. “Application Data” means data about the performance of your devices and network, telemetry data, connectivity and traffic data, and system data such as applications deployed.
Use of Your Application Data
Application Data we collect is primarily used to display system performance information back to the account user. It is also used by Corlina personnel to answer questions that customers may have about their account and to develop and improve our products. Corlina may also aggregate Application Data across multiple accounts and use this data to create and publish industry benchmarks or comparative system performance metrics. Individual Transaction Data collected by Corlina is obfuscated by default. Users have the option of changing the configuration of Corlina’s products so that individual Transaction Data is not obfuscated.
Security of Your Application and Personal Data
Corlina is committed to protecting the security of your Application Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Corlina cannot fully eliminate security risks associated with Application Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the address provided below.
Attn: Legal Department
623 Woodland Ave, Suite 100
Menlo Park, CA USA 94025